Got a call yesterday saying they are calling from RBC and card has an authorization charge that is suspicious and they call to stop it if it really is fraudulent. It was for over 3K so of course I panicked a little.
The number looked legit (I googled it as the phone was ringing and that's the only reason I picked up)... The person was pretty persuasive and said all the right things including how he'll lock my card and stuff....until he started asking for info to verify my card and first question was the expiry date. That sent red flags all over.
I asked how do I know it's really RoyalBank and not a scam and was told to google the number, and when I said number can be spoofed, got the runaround of how they want to help and such. Asked him his name and told him I would call right back through the official numbers and he did not seem overly impressed. Hung up and started calling RBC while also logging into my account from another devide - the card wasn't locked as the guy promised....so yeah. I locked it myself immediately even though I don't think the scammer in fact had the necessary information to compromise me.
After 1hr40mins on hold I finally got to talk to a real RBC representative who confirmed there doesn't seem to be a call from fraud department on my file nor red flags for fraudulent charges. The rep also said they wouldn't ask verification questions if they are the ones who call and they only call the number on file, the only exception would be if it appears the number was compromised as well. They also ask verification questions if you are the one calling them.
And they would never try to persuade you to not call back if you say you're uncomfortable and you want to call them instead.
So yeah.... beware of legit numbers being spoofed. This one would have been extremely easy to fall for.
#IHateScammers #scam #CreditCardScam #MakeItStop #ScamBeware #RBC #spoofing #SpoofedNumber #RBCSpoofedNumber #BeCareful #RoyalBank #RoyalBankOfCanada #banking #creditcard #Visa #fraud #CreditCardFraud #VisaFraud #VisaScam #18007692512 #1-800-769-2512
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